All information is kept strictly confidential. We cannot share any information you give us to a third party without your approval.
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General Office Information |
With your permission, we may take x-rays and photographs to evaluate your dental health.
Video and audio recording devices may be used to monitor consultations and treatment to ensure a high
quality experience for all of our patients. We will not share any of your personal information with
anyone outside of this office without your consent.
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24-Hour Cancellation Policy |
When we reserve time for your appointment, we make room in our schedule so we may devote our
time and focus our efforts on serving your needs. Late cancellations mean we have empty time in
our schedule when we could have been helping another patient. There is a $25 per hour charge for reserved appointments,
broken or changed by the patient without 24 hour notice.
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Financial Policy |
You are responsible for the total fee for services performed at this office. Cash and all major credit
cards are accepted as payment for services at Smile More Today. Checks are accepted with a valid
credit card on file.
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If we receive payment after 21 days from your benefits company, it will be applied to your account
and you will receive a statement from us informing you of any credit generated by the payment.
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After 90 days from the date of service, any unpaid balance will be turned over to a
collection agency. This is our standard policy for all delinquent accounts. Once an account is sent to
collections, you must pay the collection agency. You will no longer be able to pay us directly for the
balance.
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In accordance with HIPAA, I agree to Smile More Today use and disclosure of my protected health
information to my benefits company. I understand that my benefits company will send payment
directly to Smile More Today unless prior arrangements have been made.
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It is each patient responsibility to make a determination if they have active insurance coverage.
Patients that receive treatment and later find out they are not active are responsible for the full amount of services provided.
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For patients who choose to have us bill insurance and are unwilling to pay the full amount at the time of service,
and would rather wait for reimbursement, we require a credit card on file in the event that the insurance company fails to pay or
insufficient payment is received. At the receipt of insurance reimbursement and explanation of benefits the patient will be informed
that the remaining balance will be placed on their card before the card is charged.
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We are in-network with select PPO dental benefit plans. We will bill the benefit plan on behalf of the patient
once the service has been started.
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In the unfortunate event of failure to pay outstanding bills in a timely manner we will reserve the right to turn the amount over to a
credit agency and/or withhold services.
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